Text message terms

Who sends these messages

Text messages come from SmartBarn HQ. SmartBarn HQ is run by SMARTBARNOS LLC. We text the owners and staff of companies that use SmartBarn HQ, and people who asked us about it.

What we send

• Confirmations and reminders for setup, training and demo appointments.
• Notices about your SmartBarn HQ account: an invite to sign in, a billing notice, a service alert.
• Replies to a question you asked us.

We do not send marketing or promotional texts, and we never text you about anything other than your SmartBarn HQ account or a question you asked us.

How you agreed to this

We only text a number when its owner has given us permission, by giving us the number for that purpose on a form or an agreement, by telling us in person, or by texting us first. Consent to receive texts is never a condition of buying anything from us.

How often

Message frequency varies, usually a few texts around setup and training, then only when something about your account needs you.

Cost

Message and data rates may apply. We don't charge you for these messages; your mobile carrier may, according to your plan.

Stopping them

Reply STOP to any message and we'll stop texting that number. You'll get one confirmation and nothing after it. If you change your mind, reply START. Only you can turn them back on, we can't do it for you.

Stopping texts doesn't affect anything else: we'll still call and email you about your SmartBarn HQ account or a question you asked us.

Getting help

Reply HELP to any message, or reach us at contact@smartbarnos.com or (580) 232-8453.

Carriers

Mobile carriers are not liable for delayed or undelivered messages. Delivery isn't guaranteed. If something is time-critical, we'll call.

Your information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Phone numbers and consent are used only to send the messages described above. Information is shared with the companies that carry the message for us (our messaging provider and your mobile carrier) and with nobody else. The full privacy policy explains what else we hold and why.